FAQ'S

Are you DBS checked?

Yes, all of our team have been DBS checked and are all professional performers who have worked in the industry for over 2 + years.

How many people can come to my party?

This depends on the party package you chose.  Home visits with beauty treatments are a max of 8 children. (This requires a lot of one-to-one treatment with each party guest)

Do I have to pay in advance?

A deposit is required in advance to secure your party booking but the full fee can be paid on the day. If you would like to pay the full amount in advance too then we will send you our bank details to transfer the fee.

What will happen if some of my friends arrive late?

The princess will arrive 20-30 minutes before the start time of your party in order to get dressed and set up for the party. The party will then go ahead at the time you state in your booking. We will allow for a later start than planned if things are running behind schedule but the party is booked into the princesses schedule and sometimes cannot be delayed as she may have another party to get to! 

What if I require party bags?

The princess themed party bags are £3.00 extra per head. If you would like to purchase these then please request them in your booking email.

Do you take special requests?

Yes we do! If you want to make a special request for a party then we will do our best to accommodate that. When contacting us please include your special request in your email and we will let you know if we can do it.

Where can I have my party?

You can have your party in your house or in a hired venue like a hall. As long as there is enough space for all your friends to sit in a circle and move around. Ideally there will be another room where the Princess can get changed so she's in character when the guests arrive.

Are your princesses based on Disney characters?

At Bespoke Princess parties we base our princesses on characters from Fairytales, storybook fables and real life characters from the past! We don't claim to have any association with Walt Disney Trademarked princesses. Any resemblances between our princesses and the copyrighted characters are purely incidental. Please be aware that we are not representing licensed copyrighted characters from Disney. 

What if I have to cancel?

Your deposit is non-refundable but if you decide to cancel your party due to illness or unforeseeable circumstances then you can reschedule the party to a later date and we will do our best to accommodate you.

 What will happen on the day of my party?

 

Your entertainer will arrive 20-30 minutes before the party to set up the music, games and prizes. You will need to please provide a separate changing room for the princess to get changed as this should be a total surprise for the birthday child and the princess will want to be in character from the start.

Bespoke Princess Parties will provide the entertainer, music, games and prizes but you will need to provide the decoration, birthday cake and food. The food should be supplied approximately an hour (half way) into the party along with the Birthday cake. During the food break the princess will continue to interact with all the children. 

Bespoke Princess Parties Disclaimer

 

All bookings are under the agreement that the party entertainers are self-employed. Should a dispute arise between yourself and the party entertainer on the day then you should contact Bespoke Princess Parties directly via email bespokeprincessparties@gmail.com with your complaint in letter form and we will deal with it appropriately. 

Bespoke Princess Parties are

not liable for any costs associated with your party outside that of your entertainer and the service we provide. You must acknowledge that all risks associated with your party are borne by yourself. We do not accept liability for accidental damage or injury to property or persons